Free shipping for orders above 150 €!




How can I pay for my purchases?

The payment methods are: - Credit Card: we accept Visa, Mastercard, American Express and Maestro credit cards. This includes CartaSì, BancoPosta credit card, Postepay card, Aura card and all others that bear the Mastercard, Visa or American Express logo.
- PayPal: allows buyers and businesses to send and receive online payments instantly and securely. - Advance bank transfer made out to:
IBAN code: SM08H0303409801000010151212
ABI code: 03034
CAB code: 09801
Current account number: 1212
For transfers made from abroad:
Swift code:
Cash on delivery: payment in cash to the courier upon delivery

The choice of payment method is made at the end of the purchase process on the screen called "Phase 2 of 3" Payment Details".

How can I find a product on the site?

You can browse the vast catalog using the navigation menu or the search box at the top of the page. Moreover, after entering a specific category, you can perform more detailed searches using the menu on the left that allows you to filter data by category, theme, year, and price.

Can I modify my personal data?

Yes, certainly. After logging in, you can modify your data by clicking on "Account" in the box on the right called "My Account".

Is it possible to pay by bank check?

No, the courier is not authorized to accept checks.

What are the risks of making a credit card payment?

Using a credit card carries no risk, as the credit card data (number and expiration date) does not pass through our website but is sent directly in encrypted form to the Bank's Secure Server (SSL 128). When entering your data, you will see a padlock at the bottom of your browser window, indicating that the site is encrypted and therefore protected. The server will automatically verify the credit card number, protected from any human eye.

Does cash on delivery shipping have an additional cost?

Choosing cash on delivery shipping only increases the shipping costs by €4.5. The increase will be calculated automatically and added to the shipping costs in the order confirmation phase. Shipping and cash on delivery costs are subject to change depending on the company's commercial policies.

Can I place orders via email?

Yes, you can also place orders via email by writing to or via fax at the following number: 0549 991251 by downloading the pre-filled form (Order form via Fax). You will need to indicate the quantity, name, and code of the items you intend to purchase, as well as your personal details for product delivery. In the case of orders placed via email, you can choose to pay by cash on delivery or by bank transfer.

Can I place an order by phone? What kind of payment can I make?

Yes, you can also place orders by phone at the following number: 0549 992719, choosing cash on delivery, bank transfer, or credit card as the payment method.

What are the delivery times?

Delivery times are generally around 1-2 working days, plus one day for order processing (data verification, payment, packaging, etc.). In case the products are not available in our warehouses, we will contact you to propose alternative solutions.

Can I order a product now and receive it only after a certain date?

It is possible to order a product and arrange for a later delivery at an agreed-upon time. This request must be indicated in the notes on the order form. N.B. In the case of payment by Credit Card, the amount will be charged at the time of order processing.

Is it possible to ship the goods as a gift to a friend?

No problem. If you want to ship a product to a friend without showing the amount, you must do the following: - register with your name and surname - enter the recipient's details in the address book - enter "GIFT" in the notes, asking to omit the amount. The staff will ensure that the amount is not indicated to the recipient.

How can I check the status of my orders?

You can contact customer service by calling +39 0549 992719 or sending an email to, or log in to the website, select the "Cart" menu from the "My Account" box on the right.


How does delivery work?

The shipping is the responsibility of the buyer. Shipping costs are shown in the order summary before final confirmation.

How long will it take to receive my order?

After placing an order, the user must wait approximately 1/2 working days: one day is required for order processing, and the other 1/2 is for delivery. If the products are not available in our warehouses, we will contact you to propose alternative solutions.

What happens if I am not home when the delivery is made?

If the package cannot be delivered because no one is present at the recipient's address, the courier will leave a notice with the shipping details. The recipient is required to contact the destination branch as soon as possible to arrange for a redelivery within 5 days.

How can I view the summary of my orders?

To view your order summary, log in to our website by clicking on the "Login" button (located at the top of the menu bar), enter your email address and password, and click on "Cart".

What should I do when I receive my ordered goods?

When the courier delivers the package, you must check:
a) That the package is intact, undamaged, and otherwise in compliance with standard package characteristics
b) That the number of packages indicated on the invoice matches the number of packages actually delivered. Any disputes must be immediately raised with the carrier; in the absence of these, the product is considered to have been delivered correctly.
c) The invoice or waybill inside the package must be kept.

What should I do in case of transport damage?
If damage to the packaging is evident when unloading the goods, it is necessary to:
a) Express a reservation: the package is accepted, but before signing the document, you must write "Accepted with reservation." Once the package is opened, if any damage is found, you can be promptly compensated for the damage suffered.
b) Reject the damaged goods if it is not possible to accept the package with reservation or if the damage is visible without having to open the package.

How does the right of withdrawal work? recognizes the right of withdrawal as provided for by current legislation.

The useful term for exercising this right is 10 days, within which the customer is required to communicate it to us by registered letter with return receipt to the address:
Contrada Del collegio, 7
47890 San Marino (RSM)
by fax to the number 0549 991251

To exercise the right of withdrawal, it is necessary that:
The customer expresses the will to exercise the right of withdrawal in the manner described above
The purchased item is intact and returned in the original packaging complete with all its parts
The product is returned within the times and in the manner described above. The return costs are borne by the customer.

Once the merchandise has arrived at our warehouse, it will be examined to assess any damage or tampering not resulting from transport.
After checking the integrity of the goods, we will refund the amount by bank transfer to the current account communicated to our customer service.
In case of payment by credit card, we will refund the amount paid by reversing the transaction from our "backoffice".
The refund concerns the price of the product excluding the shipping costs incurred by the customer.

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