Shipping and delivery
Soft Air Rastelli carries out its shipments EVERY DAY (excluding holidays). All orders placed by 5:50 pm will be shipped the following day, via BARTOLINI courier.
Delivery is generally expected within 24 hours of the merchandise leaving and within 48 hours if it concerns islands or areas that are difficult to reach.
Upon the departure of the package, you will receive an email with a summary of the order and all costs with the shipment ID number and client code to track the package on the courier's website www.bartolini.it.
Shipping costs are borne by the customer.
Shipping costs are borne by the customer, including any returns, modifications or repairs.
Upon delivery of the merchandise, the customer must ensure that the package is intact, undamaged, and not tampered with. Otherwise, they must withdraw it "with reserve" and check for any damage to the merchandise and/or shortages.
If such problems arise, the customer must contact us within 48 hours of receiving the merchandise.
- UP TO 10kg: €9,00
- FROM 10kg to 15kg: €14,90
- FROM 15kg to 20kg: €19,90
- FROM 20kg to 25kg: €24,90
- FROM 30kg to 50kg: €39,90
Cash on delivery has a cost of €4.5 for amounts up to €500
For shipments over 50kg, a new shipment will be made.
FOR ORDERS OVER €150,00 FREE SHIPPING